Standard delivery
Standard delivery
| Delivery partner | Australia Post |
| Delivery times | In-stock items: 2 - 4 business days
Special order items: 4 - 6 weeks |
| Shipping fees | Free for orders $75 and over $10 for orders below $75 |
Click and collect
Frequently asked questions
To track your order, simply click here and enter your order number and email.
If you have an order with multiple items, they may be delivered at different times based on availability. In this instance, your order will be split into multiple orders, and will be delivered separately under different tracking numbers. Each time your order is split, you will receive an email notification with the new order details. There will not be any additional shipping charges applied to split orders. For further information regarding your split order, you can log into your account, and go to ‘Orders’ to follow the journey of your order.
Our warehouse aims to fulfil your order as quickly as possible to ensure your new purchase can be delivered and enjoyed with minimal wait times. Due to this, cancellations, redirections and order amendments cannot be guaranteed.
Our warehouse aims to fulfil your order as quickly as possible to ensure your new purchase can be delivered and enjoyed with minimal wait times. Due to this, cancellations, redirections and order amendments cannot be guaranteed.
Unfortunately, we are unable to deliver to a PO Box or Parcel Locker. All deliveries must be shipped to a residential or business address.
Orders require a signature on delivery. Not home? We'll take your parcel to a nearby collection point.
Yes, R.M.Williams is delighted to offer click and collect at selected stores. During the checkout process, select the ‘Click and collect’ option and choose your preferred store for pickup. You will receive an email when your order is ready for pickup, allowing you to collect your items at your convenience.
While we aim to deliver across Australia, there are certain areas we are not able to deliver to. These include, but are not limited to:
- Norfolk Island
- Christmas Island
- Cocos Islands
- Australian Antarctic Territory
If your parcel is missing, damaged or stolen, please contact the Homestead. We will assist in lodging an investigation with the courier.
To deliver to a different country, select the correct country from the dropdown at the bottom left of the screen and complete your purchase on that country’s site.