Explore our new collection of rugged boots, arriving just in time for the seasonal shift.
Embrace the cooler temperatures with our new range of jackets and coats.
Complete your set with our range of handcrafted leather belts.
Explore our latest menswear styles and build your look from the boot up.
Explore our new collection of boots, arriving just in time for the seasonal shift.
Complete your set with our range of leather belts.
Explore our latest womenswear styles and build your look from the boot up.
Celebrating Australia, sharing it with the world
Our iconic Chelsea boots have countless unique qualities worth celebrating, but perhaps the most important is their signature one-piece leather design.
Christmas gifts for him
Christmas gifts for her
Made to last
Boot care products
Sustainability
Online purchases can be returned free of charge within 60 days. Read more
Exchanges for online purchases can be made in-store only.
Once a return is received for processing, refunds generally take up to 10 business days to reach your account depending on your financial institution.
Full returns policy
Accepted debit/credit cards:
Visa, MasterCard, American express
Buy now pay later options:
PayPal Pay in 4, Afterpay, Zip Pay, Klarna
Other payment options:
PayPal, R.M.Williams physical gift cards, R.M.Williams digital gift cards
R.M.Williams boots are fully repairable. You can browse our range of repair services here.
Find out how to return your boots for repair here.
Estimated processing time for repairs is 10-12 weeks.
Click and collect is available at a range of R.M.Williams stores. Simply select the click and collect option at checkout, then collect it from your selected store within 24 hours. Find out more here.
This R.M Williams “Win a pair of custom made RMs” Competition ("Competition") is conducted by R.M.Williams Proprietary Limited ACN 007 527 166 ("R.M.Williams" or “Promoter”).
Part 1
1. TERMS: These terms and conditions comprise of Part 1 which sets out important information about the promotion and Part 2 which sets out details of the prize. Parts 1 and 2 are collectively referred to as the “Conditions”. By participating in the promotion entrants agree to be bound by the Conditions. Entries must comply with the Conditions to be valid.
2. ENTRY ELIGIBILITY:
(a) R.M.Williams “Win a pair of custom made RMs” Competition
Entry is open to registered members of the R.M.Williams customer database who purchase $200 AUD (or $230 NZD) or more of R.M.Williams product in Australia or New Zealand in store or online, in one transaction (‘Eligible Transaction’). Eligible entrants must provide their personal contact details and subscribe to the customer database (email address) during the Promotional Period. Entries are not available at clearance stores, outlets and R.M.Williams wholesale partners.
3. NOTES ON ENTRY ELIGIBILITY
(a) Purchases – R.M.Williams Members
Registered members of R.M.Williams who make a purchase of $200 AUD (or $230 NZD) or more on R.M.Williams product in Australia or New Zealand, will be automatically entered into the draw if their purchases are paid for in full before the promotion closes. Product exclusions apply – see 3(e).
(b) Number of entries
Entrants receive a maximum of one (1) entry per eligible purchase.
(c) Proof of purchase
Entrants must retain their original receipt as proof of a valid purchase during the Promotional Period.
(d) Non-eligibility – R.M.Williams Members
A member that is not registered, or is not subscribed at the time of a competition draw, is not eligible to enter.
Subscribers who have unsubscribed from the database and are therefore no longer R.M.Williams subscribers at the time of the draw, are not eligible to enter.
A member that does not make an eligible purchase during the Promotional Period is not eligible to enter.
(e) Non-eligibility – Product exclusions
Purchases of Repair products and R.M.Williams Gift Cards are excluded from the competition and are not eligible purchases.
4. EXCLUSIONS: In addition to any exclusions set out in the “Entry Eligibility”, employees of the Promoter, its related bodies corporate and any store trading under the “R.M.Williams” brand are not eligible to enter. Immediate family members of any employee mentioned in the previous sentence are also not eligible to enter. Competition is open to residents of Australia and New Zealand only.
5. PROMOTIONAL PERIOD: The Promotion commences at 00.01am (AEST) on Tuesday 6th August 2024 and close at 11:59pm AEST on Sunday 1st September 2024.
6. LOCATION OF DRAW: The Promotion is a game of chance. The prize draw will take place at R.M.Williams, 55 Market St Sydney 2000 on Wednesday 4th September at 11.00am (AEST). The valid entries will be entered into a process of random selection. The winning entry will be the entry that is selected at a random draw.
7. NOTIFICATION OF DRAW RESULTS: The results of the draw will be published on the R.M.Williams website on Friday 6th September. All eligible prize winners will be notified by email on Thursday 5th September.
8. PRIZES:
a. The national total prize pool is valued at $6,354. Each prize will be valued at $1,059 and the total individual prize pool will not exceed $2,118. Each winner will receive a choice of 1 x pair of custom made boots directly from R.M.Williams (valued at a maximum $1,059). In addition, each winner will be given the option to nominate up to one (1) family member, who will also receive a choice of 1 x pair of custom made boots. The winner must obtain the consent of their family member prior to submitting their e-mail address to R.M.Williams. In the event the winner does not nominate a family member, or the family member does not accept the prize, the winner will be issued with the remaining part of the prize - 1 x pair of custom made boots up to the value of $1,059.
b. Custom made boots are subject to a limited selection of available materials and leathers. Prize excludes crocodile and ostrich exotic leather products.
c. Custom made boots are limited to a set of pre-defined combinations, including but not limited to tug colour, sole type, elastics, heel type, upper leather type and colour, determined at the complete discretion of the Promoter. Any future repair service will be at the owners risk and in the rare instance custom made boots fail the repair, the Promoter will invite you to choose a replacement from the R.M.Williams core range.
d. Custom made boots are not available for general purchase at the time of this competition.
e. Promoter accepts no responsibility for any variation in the prize values. All taxes (excluding GST) which may be payable as a consequence of receiving a prize is the sole responsibility of the winner. The Promoter shall not be liable for any loss, damage or injury suffered (even if caused by negligence) as a result of accepting and/or using a prize, except for any liability which cannot be excluded by law.
9. TRANSFERABILITY OF PRIZES: All prizes are not transferable or exchangeable.
10. UNAVAILABILITY OF PRIZES: In the event that any prize becomes unavailable for reasons beyond the Promoter’s control, the Promoter may, but is not obliged to, substitute a prize of equal or greater value, subject to any written directions from the various lottery authorities.
11. UNCLAIMED PRIZES & SECOND CHANCE DRAW: Second chance draw will occur 8 weeks after the first draw. All prizes unclaimed as at 11.59pm (AEDT) on Sunday 27th October 2024 will be entered into a second chance draw which will be held on Wednesday 30th October 2024 at the same time and place as the first draw. The results of the second chance draw will be notified to winners and published on Thursday 31st October 2024 in the same manner as the first draw.
12. DECISIONS ARE FINAL: The Promoter’s determination regarding the draw is final and binding on all entrants. No correspondence will be entered into between the Promoter and entrants. The Promoter accepts no responsibility for late, lost or misdirected entries or other communications. Entries will be deemed void if illegitimate, forged, manipulated or tampered with in any way.
13. MINORS: Any entrants under 18 years of age must obtain the consent of a parent or guardian prior to submitting an entry. If the winner is under 18 years of age, the prize will be awarded on their behalf to a parent or guardian.
14. VERIFICATION: The Promoter reserves the right to request verification of identity and residential address of winners and any other information relevant to entry into or participation in this promotion. Verification is at the discretion of the Promoter, whose decision is final. The Promoter reserves the right to disqualify any individual who is involved in any way in interfering or tampering with the conduct of this promotion.
15. RELEASE: Before the prize is awarded, the winner and any other person(s) sharing the prize with the winner may be required to sign an agreement to release the Promoter from and indemnify the Promoter against any liability arising from the use or participation in the prize. Irrespective of whether an entrant signs a release, by entering in the Promotion each entrant is deemed to release the Promoter from and indemnify the Promoter against any liability, loss, cost, damage, claim, demand, proceeding or litigation of any kind relating to the use or participation in the prize.
16. PROMOTION: Entrants consent to the Promoter using their name, likeness, image and/or voice in the event that they are a winner in any media for an unlimited period of time without remuneration for the purpose of promoting this promotion (including any outcome) and/or promoting any products manufactured, distributed and/or supplied by the Promoter.
17. PRIVACY: Information collected from entrants will be used in accordance with the terms of the Promoter’s Privacy Policy which can be viewed at https://www.rmwilliams.com.au/footer-privacy-policy/Footer-privacy-Policy.html?lang=en_AU Information collected as part of the promotion will be used for the purpose of conducting this promotion (which may include disclosure to third parties, including local lottery authorities, for the purpose of processing and conducting the promotion) and for promotional purposes surrounding this promotion. By entering this promotion entrants consent to the use of their information as described and agree that the Promoter may use this information, or disclose it to other organisations that may use it, in any media for future promotional, marketing and publicity purposes without any further reference or payment to the entrant.
18. PROMOTER: The Promoter is R.M.Williams Pty Ltd ACN 007 527 166 of R.M.Williams, Level 9, 55 Market Street Sydney 2000.
19. RIGHT TO CANCEL OR AMEND: The Promoter reserves the right to cancel, terminate, modify or suspend the Promotion at any time, subject to any applicable laws or regulations.
In the event of cancellation, termination, modification or suspension of the Competition, the Promoter will provide notice to all participants via the R.M.Williams website or any other means deemed appropriate by the Promoter.
The Promoter may also, at its sole discretion, amend or modify any of the terms and conditions set forth in this contract without prior notice. Any such amendments or modifications will be effective immediately upon posting on the R.M.Williams website.
Participants agree that the Promoter shall not be liable to any participant or any third party for any cancellation, termination, modification or suspension of the Competition, or for any amendments or modifications to the terms and conditions.
The Promoter's decision regarding any cancellation, termination, modification or suspension of the Competition, or any amendments or modifications to the terms and conditions, shall be final and binding on all participants. No correspondence or communication shall be entered into with participants regarding such decisions.
Part 2 – Prizes
TOTAL VALUE: $6,354 AUD
Note: all prize amounts are stated in Australian Dollars
Competition permits
Authorised under: ACT Permit No. TP 24/01645. SA Licence No. T24/1278.